Sales Policy

Effective Date: December 31, 2024

At CloudTech Hato, accessible from cloudtechhato.net, we are committed to providing a seamless shopping experience for our customers. This Sales Policy outlines the terms and conditions governing the sale of our products. By purchasing from our website, you agree to the terms detailed below.

Product Availability

We strive to maintain accurate stock levels. However, product availability is subject to change without prior notice. In cases where an item is unavailable after an order is placed, we will notify you and provide alternatives or a full refund.

Pricing and Payment

All prices listed on our website are in USD and include applicable taxes unless stated otherwise. We accept multiple payment methods, including credit/debit cards and online payment gateways, ensuring secure transactions. Payment must be completed at the time of purchase.

Order Processing

Orders are processed within 1-3 business days after payment confirmation. You will receive a confirmation email containing your order details and a tracking number once your order has been shipped.

Shipping Policy

We ship to domestic and international locations. Shipping fees and delivery times vary based on the destination and selected shipping method. Customers are responsible for providing accurate shipping addresses. CloudTech Hato is not liable for delays caused by incorrect addresses or unforeseen circumstances.

Cancellations

Orders may be canceled before they are shipped. To request a cancellation, contact us immediately at [email protected]. Once an order has been shipped, it cannot be canceled.

Returns and Refunds

Our refund and returns policy, detailed separately, governs the conditions for returns, exchanges, and refunds. Please review it to understand your options.

Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However, minor discrepancies may occur due to differences in display settings or manufacturing variations. Such variations do not constitute grounds for returns.

Customer Responsibilities

By placing an order, you confirm that you are of legal age and have the authority to use the chosen payment method. You are also responsible for understanding the specifications of the products purchased.

Contact Information

For inquiries regarding your purchase, reach out to:
Street: 2671 Tamas Ct Tulare, California(CA)
Phone Number: (559) 686-7162
Email: [email protected]