
Payment Policy
Effective Date: December 31, 2024
At CloudTech Hato, we prioritize secure and transparent payment processes for our customers. This Payment Policy outlines the accepted payment methods, security measures, and other important details about payments made through cloudtechhato.net.
Accepted Payment Methods
We accept a wide range of payment methods to accommodate our customers, including:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
- Digital Wallets: PayPal and Apple Pay.
- Bank Transfers: Available for bulk or special orders (contact us for details).
All transactions are processed in USD.
Payment Security
Your payment information is protected using industry-standard encryption and secure payment gateways. We do not store your credit or debit card details on our servers.
Payment Confirmation
After completing your purchase, you will receive a confirmation email containing your order details and payment receipt. If you do not receive a confirmation email, contact us immediately at [email protected].
Taxes and Fees
Applicable sales taxes are calculated based on your shipping address and will be added at checkout. For international orders, additional customs duties or taxes may apply, which are the responsibility of the customer.
Payment Issues
If your payment fails or is declined:
- Ensure the provided information is correct.
- Verify that your payment method is supported and has sufficient funds.
- Contact your bank or payment provider for further assistance.
If the issue persists, please contact us at [email protected] for support.
Refunds and Disputes
For details regarding refunds, please refer to our Refund and Returns Policy. In case of any unauthorized transactions, notify us immediately so we can investigate and resolve the issue.
Order Cancellations and Modifications
Orders can be canceled or modified before shipment. Contact us promptly at [email protected] to request changes. Refunds for canceled orders will be processed to the original payment method within 7-10 business days.
Fraud Prevention
To protect against fraud, we may request additional verification for certain orders. If requested, please provide the necessary documents to complete the transaction. Failure to comply may result in the cancellation of your order.
Contact Information
For inquiries related to payments, reach out to:
Street: 2671 Tamas Ct Tulare, California(CA)
Phone Number: (559) 686-7162
Email: [email protected]